When It Sends:
21-28 days after first visit
Channel:
Email Pit Crew Loyalty
Purpose:
Educate about loyalty program value
Note:
Onboarding (Time-Based) - Not probability-driven
Hi [FirstName],
We hope your [Vehicle] is running great! We just wanted to remind you that you've earned $[RewardsBalance] Bockman Bucks on your last visit, and they're waiting for you.
✓ Use them toward your next service
✓ Get a free oil change after four visits
✓ Enjoy exclusive offers and savings
Book your next service today → [ScheduleService]
We appreciate you choosing [Shop] and look forward to seeing you again soon!
[Signature]